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Company Info
 

We are the Largest Authorized Dealer for The Franklin Mint
in the United States.  We are also a top dealer for the finest brands.
Our first and foremost priority is to provide the absolute best in customer service.  We pledge to always keep our clients informed of the latest diecast products, to provide expert answers to any questions relating to diecast collectibles and the history of the automobile, and to always respond to all customer inquiries quickly and professionally.
We believe that providing exceptional customer service will keep our clients statisfied and loyal.
The Mint Models management team is comprised of  individuals that have all worked in the diecast model industry for many years.
The Mint Models Team:
Kevin McGrath, Chairman and Owner, previously held the positions of National Sales Director, and Director of Sales and Marketing for the Franklin Mint's Retail Division.
Michelle Peters, President and Owner, former sales trainer for the Franklin Mint's Retail Stores, and Manager of the Colonie Center Store in Albany, NY for 10 Years.
Shannon Weir, former manager of the South Coast Plaza store in Costa Mesa CA.  
Customer Service representatives: Anita, Valerie, Kelly, Ken. and Janine
can be reached at (800) 341-4699
To contact one of us via e-mail: our first name @mintmodels.com
Our Customers
You, the customer, are always our foremost priority.
All of our sales professionals are trained to not only meet your expectations, but to exceed them whenever possible.   We are proud to have the best customer service in the industry.  Our customers are not familiar with disappointment.
 
 
 
 
This is an example of Marquee (Delay : 90 Milliseconds)We pride ourselves in providing the absolute best in Customer Service. Read what our customers are saying about us. -------------------------------------------------------------------------------- Thank you Kevin. I must tell you that the customer service at your company has been fabulous. You have a customer for life now. Boyd -------------------------------------------------------------------------------- Michelle, You've been really great to work with. This car is a gift and will mean alot to my friend. Thanks for making it happen. Ann -------------------------------------------------------------------------------- Hi Kevin, The model arrived to day and it is fantastic!! Thank you for the great communication and super fast service. I will most definately do more business with you in the future. Respectfully, Ron -------------------------------------------------------------------------------- Thank you for your prompt response !! I was impressed with your follow-up via phone in an age where customer service is many times lacking. One wonders when dealing in e-commerce whether buying experiences will turn sour if there are issues with the purchased product. In this case you put my mind at ease by your multiple actions, all much appreciated. Best regards, Tom -------------------------------------------------------------------------------- Dear kevin and the team of mint models, this is my first time to buy my harley davidson bike online.you guys giving me such that a good experience!i wanna thanks kevin for the quick response of my email.im sorry that i was quite rush becoz i was too much willing to see my new bikes!hope you can understand. ;) thanks again and i believe soon i will get more bikes from you guys. best regard, Fritz Hong Kong -------------------------------------------------------------------------------- Dear Mint Models: Please accept my apologies for not using your information correctly, and I wish to send my sincere thanks to Michelle for calling and leaving a voice-mail to clarify what I needed to have to track my item via FedEx. You did indeed send meallthe numbers needed for tracking, Michelle's message revealed my error, and thus was extremely helpful. I appreciate your patience, diligence, and dedication! Your customer service is exemplary! With most sincere appreciation, Dave -------------------------------------------------------------------------------- Well gee if I knew you guys where this responsive and quick to process i would have ordered two! Thanks for the update. Daniel